A Guide to Jewel Changi Airport

A Guide to Jewel Changi Airport

Officially opened on 17 April 2019, Jewel at Changi Airport is a really huge complex made of glass, steel and lots of lush greenery consisting of one-of-a-kind attractions, shopping and dining experience for your whole family. Another reason to visit Singapore and the world’s best airport.

Opening Hours:
1000 – 2200

Tel: +65 6956 9898 (1000 – 2200)
Email: contact.us@jewelchangiairport.com

Getting to Jewel

From Terminal 1
Jewel is connected to the Arrival Hall of Terminal 1 at Level 1

From Terminal 2 & 3
Jewel is a 5 to 10mins walk from the Departure Halls of Terminal 2 Level 2 (near Row 1) or Terminal 3 Level 2 (near row 11) via link bridges.

From Terminal 4
Take the free airport shuttle bus service that plies between Terminal 4 and Terminal 2.

HSBC Rain Vortex

A Guide to Jewel Changi Airport

The HSBC Rain Vortex standing at 40 metres is the tallest indoor waterfall in the world and is the centrepiece attraction of Jewel. View it from Level 5 all the way down to B2. It transforms into a light and sounds show by night.

Location: Basement 2 to Level 5
Show Time: Daily, 830PM – 1230AM (Hourly Intervals)

Shiseido Forest Valley

A Guide to Jewel Changi Airport
A Guide to Jewel Changi Airport

Take a leisurely walk up the 4 storey Shiseido Forest Valley leading you pass waterfalls, admire the beautiful flora and fauna while catching a different angle of the Rain Vortex or take a break at the many available benches along your hike, you wouldn’t even realise you’ve reached the 4th floor! Great to know that the temperature at the Forest Valley is also kept to 23 degrees so you won’t need to worry about feeling hot and bothered.

Location: Level 1 to Level 4

Canopy Park

A Guide to Jewel Changi Airport

Topiary Walk
Beautiful animal topiaries, a popular photo enclave.

Manulife Nets
A combination of Walking and Bouncing Nets, it’s one of the largest net attractions in the world for children and adults too!

Discovery Slides
It is set within reflective sculpted art installation, you can slide out in the open space or in tubes.

Hedge & Mirror Mazes
Singapore’s largest Hedge Maze and the world’s first Mirror Maze set in a garden.

Foggy Bowls
Concave bowls of mist to encourage exploration and feel as if you’re sitting amongst the clouds.

Petal Garden
Beautiful blooms that will remind you of spring all year round.

Canopy Bridge
A glass bottom bridge suspended 23 metres above ground! Certainly not for the faint-hearted!

Location: Level 5

Shop Local Gifts

Confectionary & Deli

Bakery Cuisine Premium, L3-211
Bee Cheng Hiang, L1-226
BreadTalk, B2-233
Chocolate Origin, L1-230
Durian Mpire, L3-206
IRVINS X Salted Egg (24hrs), B2-248/250
L’eclair Patisserie, L1-235
Lim Chee Guan, B2-222
CAKE SHOP Since 1997, L1-232
Taste Singapore, L1-231
The Cookie Museum, L1-234
Thye Moh Chan, B2-231
Tong Garden, L1-233

Lifestyle & Gifts

D!D, L2-215
Little Red Dot Gifts, L1-238
Miss Hosay, L2-214
Naiise Iconic L2-205/206
Supermama, L2-207


Watsons, B2-217/218


Fairprice Finest, B2-205/208


Fast Food

A&W (24hrs), B2-209
Burger King (24hrs), B2-235/236
Jinjja Chicken, B1-247
KFC, B2-275/277
MOS Cafe, B2-211
Subway, B2-223

Food Court

Five Spice (24hrs), B2-238/240

Under the Stars

Aloha, L5-200
Arteastiq Bistro, L5-201
Burger & Lobster, L5-203
Herit8ge, L5-206
Prive, L5-204
Rumours Bar & Grill, L5-207
Tiger Street Lab, L5-205


Shaw Theatres, B2-237



Service & Amenities

Conceirge, B2, L1, L2, L3 and L5
ATM, B1 and L4
GST Refund, L1
Currency Exchange, B1 and L4
Family Lounge, L5
Baby Care, B2 and L2
Wheelchair, L1, L2 and L5
Early Check-In, L1
Pick-Up & Drop Off Point, L2


Motor Vehicles
Short-Term Parking, B2M and B2
SGD $0.04/min (first 90mins)
SGD $5/30mins

General Parking, B3 and B5
SGD $0.04/min

Motorcycles & Scooters
SGD $1.30/day (0700 – 0659)


Free WiFi (#WiFi@Jewel)


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Isabelle is the editor behind Love Bella Vida, a Singapore Lifestyle Blog. Thank you for your continued support. Should you wish to collaborate, feel free to get in touch.

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